The IT Capability Maturity Framework™ (IT-CMF™) represents a suite of capabilities – Figure 1 – that help improve the management of IT to deliver higher levels of agility, innovation and value creation.

IT-CMF's Critical Capabilities

Each critical capability of IT-CMF consists of capability building blocks (CBBs), which are characterized by maturity levels, are evaluated by maturity questions and are improved by practicesoutcomes- metrics (POMs). Figure 2 graphically illustrates the relationship amongst IT-CMF’s principal components.

IT-CMF’s Principal Components

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