Van Haren Publishing – ITIL, ITSM, ISO20000, PRINCE2, TOGAF Books

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IT Service Management - An Introduction based on ISO 20000 and ITIL V3 (english version)

£45.50

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Bestsellers

01.	IT Service Management Based on ITIL® V3 - A Pocket Guide (english version)
02.	ITIL® and the Software Lifecycle: Practical Strategy and Design Principles (english version)
03.	Foundations of IT Service Management based on ITIL (ITILV2) (english version)
04.	Metrics for IT Service Management (english version)
05.	Defining IT Success through the Service Catalog (english version)
06.	ISO/IEC 20000: A Pocket Guide (english version)
07.	Introduction to ITIL (ITILV2) (english version)
08.	TOGAF™ The Open Group Architecture Framework – A Management Guide (english version)
09.	IT Service Management - An Introduction based on ISO 20000 and ITIL V3 (english version)
10.	Frameworks for IT Management – A Pocket Guide (english version)

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Welcome to the webshop of Van Haren Publishing

Van Haren Publishing (VHP) is the leading international publisher specializing in publications on best practice within IT and Management. All of our titles are highly authoritative, and are written by a wide range of experts, which results in a unique representation of the collective view of best practice. Many of our products are supported by globally respected organizations, such as itSMF, ASL/BiSL Foundation, EXIN, ISACA and The Open Group, and are vendor neutral.

Whether your interest is in standards, frameworks, models, processes or best practices, VHP has a wide range of titles giving the very best advice, and proven methodological approaches. Publishing content on ITIL, ITIL V3, TOGAF, Project Management including PRINCE2, ISO20000 and much more, VHP provides the very latest thinking and information on IT Service Management and other global best practices.

Just some of the titles available…

The ITIL and ISO/IEC 20000 Approach

Foundations of IT Service Management: based on ITIL V3
IT Service Management based on ITIL V3: A Pocket Guide
Five Management Guides - ITIL® V3: The Lifecycle Approach: Based on ITIL V3
ISO/IEC 20000: An Introduction
Implementing ISO/IEC20000 Certification: The Roadmap
ISO / IEC 20000: A Pocket Guide

IT Architecture

The Open Group Architecture Framework – 2007 Edition (Incorporating 8.1.1)
TOGAF Version 8.1.1 Enterprise Edition – A Pocket Guide
TOGAF Version 8 Enterprise Edition – The Study Guide
The Open Group Architecture Framework TOGAF – A Management Guide

Project Management

PRINCE2: A No Nonsense Management Guide
Project Management Based on PRINCE2

Bookshop Highlights

SqEME Process Management – A Pocket Guide (english v ... details £11.50	TOGAF™ Version 8.1.1 Enterprise Edition – Study Guid ... details £35.95	TOGAF 2007 Edition (Incorporating 8.1.1) (english ve ... details £44.95
ITIL® V3 Foundation Exam: The Study Guide (english v ... details £15.95	Implementing IT Governance A Pocket Guide (english v ... details £11.95	ITIL® and the Software Lifecycle: Practical Strategy ... details £30.50
IT Service Management Based on ITIL® V3 - A Pocket G ... details £11.50	Process Management Based on SqEME® (english version) details £24.95	BiSL – A Management Guide (english version) details £15.95

Upcoming Books	Date

Service Transition based on ITIL V3 (french version)	12/01/2008
Service Design based on ITIL V3 (french version)	12/01/2008
ITIL® V3 Service Design (german version)	12/01/2008
Service Operation based on ITIL V3 (french version)	12/01/2008
Service Strategy based on ITIL V3 (french version)	12/01/2008
Continual Service Improvement based on ITIL V3 (french version)	12/01/2008
ITIL® Lifecycle Approach Based on ITIL® V3 Suite – 5 Management Guides (french version)	12/01/2008
ITIL® V3 Service Operation (german version)	12/01/2008
ITIL® V3 Service Strategy (german version)	12/01/2008
ITIL® V3 Service Transition (german version)	12/01/2008
ITIL® V3 Continual Service Improvement (german version)	12/01/2008
BiSL Kaartspel (dutch version)	12/17/2008
Bedrijfsarchitectuur - Werken aan een samenhangende bedrijfsinrichting (dutch version)	12/20/2008
IT Service Management based on ITILV3 – A Pocket Guide (japanese version)	12/20/2008
ISO/IEC 20000: An Introduction (brazilian portuguese version)	12/23/2008
ISO/IEC 20000: An Introduction (spanish version)	12/23/2008
ISO/IEC 20000: An Introduction (german version)	12/23/2008
ISO/IEC 20000: An Introduction (japanese version)	12/23/2008
Foundations of IT Service Management based on ITIL® V3 (japanese version)	01/18/2009